Refund and Returns Policy

ScaryBookClub was built for the people who live inside horror: the writers constructing worlds where dread is architectural, the creators developing the craft of fear across every medium they work in, and the enthusiasts who consume horror with the kind of analytical passion that turns reading into study and study into creation. Every product in this catalog was made for that audience specifically, and every resource reflects an understanding of what horror as a creative discipline actually demands from the people who practice it seriously.

The catalog covers the full creative and educational range of what horror writers and creators need at every stage of their work. Products include writing courses developed to build the technical and imaginative skills that horror as a genre requires beyond what general writing education typically covers, creative toolkits assembled to give writers and creators the structured instruments they need to develop character, tension, atmosphere, and dread with intention and control, curated archives compiled as deep reference resources for horror enthusiasts and working creators who want organized access to the genre’s most important creative territories, discussion resources designed to support horror communities, book clubs, classrooms, and creative groups in engaging with the genre at a level of depth and rigor that casual conversation rarely reaches, and world-building frameworks engineered for horror creators who need structured methodology for constructing the settings, mythologies, rules, and internal logic that make a horror world feel genuinely threatening and coherent.

Nothing in this catalog is physical. Nothing ships. Nothing is printed, packaged, or dispatched through any postal or delivery service at any stage of any transaction made on this website. Every product is digital, every delivery is electronic, and every purchase is governed completely and without exception by the terms written in this document. Completing checkout and confirming your payment constitutes your full, informed, and unconditional acceptance of every condition contained here, binding from the exact moment your transaction is confirmed.


How Your Purchase Reaches You and Why That Timing Matters

ScaryBookClub operates on an instant or near-instant digital delivery model. From the moment your payment is confirmed, your purchased content is unlocked and made available to you without delay. Depending on the nature of the specific product you purchased, delivery may occur as immediate access to an online course environment, downloadable creative toolkit files in standard document formats, curated archive collections available for download or online access, discussion resource guides in structured document formats, world-building framework packages containing organized planning and development materials, or other digital content formats appropriate to the specific resource. The exact format, contents, and delivery method for every product are described in the individual product listing before your purchase is completed.

Because your purchased content becomes accessible the moment your transaction is processed, your order is considered fully delivered and completely fulfilled at that point, regardless of whether you have opened a file, entered a course, downloaded any material, or interacted with the product in any way following payment confirmation. This is the foundational commercial and legal reality of digital content delivery, and it governs every transaction on this platform.


The Standard Position: No Refunds After Access Is Granted

ScaryBookClub does not issue refunds on completed purchases under standard conditions. Once a digital product has been made accessible to you, the sale is final and the transaction cannot be reversed through ordinary means. Digital content, whether it takes the form of a course, a creative toolkit, an archive, or a world-building framework, cannot be returned to an unaccessed state, recalled from your device or account, or restored to a pre-delivery condition by any process available to either party. The moment access is granted, the content is effectively in your possession, and no refund mechanism can meaningfully undo that.

Every product listing on this website is written to give you a complete, accurate, and specific picture of what you are purchasing before any money changes hands. Descriptions cover what the product contains, what formats are used, who it was made for, and how it is intended to be used in your creative or educational practice. Reading that information thoroughly before completing your purchase is the most important step you can take, and it is entirely within your control before checkout is finalized.


Every Circumstance That Will Not Qualify for a Refund

The following situations do not constitute valid grounds for a refund under any condition, at any point after a purchase has been completed, regardless of how the request is framed or through what channel it is submitted:

  • Changing your mind about the purchase after the transaction has gone through, regardless of how quickly after completion that change of mind occurs
  • Purchasing a product without intending to, or selecting the wrong item at checkout
  • Not reading the product description, listed contents, stated format, or described scope before purchasing
  • Expecting the product to contain elements, depth, or creative direction that were not described or implied in the listing
  • Completing part of a course, opening a portion of a toolkit, or accessing sections of an archive and then deciding the content is not to your taste
  • Finding that the material does not match your personal creative preferences, stylistic instincts, or existing approach to horror writing or world-building
  • Being unable to open or access a purchased file because of incompatibility between the product and your specific device, browser, operating system, or software configuration that was not checked before purchasing
  • Lack of familiarity with standard digital content formats, online course environments, or document types used in creative educational resources, where those formats were disclosed in the listing
  • Any change in your creative projects, writing schedule, personal circumstances, or available time that occurred after the purchase was completed

Three Technical Situations That May Be Reviewed

There are exactly three circumstances under which a purchase may be submitted to ScaryBookClub for formal review. Nothing outside of these three categories will be considered regardless of how it is presented.

  • Access was never delivered after confirmed payment. Your payment was processed and confirmed by the payment processor, but the product was never made accessible to you. No course access was activated, no download link was generated, and the failure is specifically attributable to a technical breakdown on our platform rather than to your device, browser, internet connection, email filtering, or account navigation on your end. If this applies to your order, contact us immediately with your order confirmation and payment details so the issue can be investigated and resolved.

  • The delivered file is confirmed to be corrupted and non-functional. The specific file you downloaded is structurally damaged or entirely impossible to open using standard compatible software, and the problem persists after re-downloading through the original delivery link. You will be required to provide the exact error message or failure behavior encountered, the application and version used to attempt access, and your device type and operating system. When file corruption is confirmed, a corrected replacement file will be delivered as the primary resolution. A refund in place of a replacement will only be considered where the issue genuinely cannot be resolved through redelivery.

  • A duplicate charge was applied within a single checkout session. Your payment method was charged more than once for the same product as a direct result of a processing error during a single transaction. This does not apply to intentional repeat purchases. Transaction records will be reviewed, and any confirmed duplicate charge will be corrected accordingly.

Submitting a request initiates a review process but does not guarantee a specific outcome. Every case is assessed individually on the basis of order data and supporting information provided at the time of submission.


Compatibility Is Your Responsibility to Confirm Before Buying

All ScaryBookClub products are produced in file formats and delivered through online environments that are standard, widely compatible, and accessible through commonly available software and browsers. The formats and access methods used for every product are described in the product listing. Before purchasing, you are solely responsible for confirming that your device, operating system, browser, and installed software are capable of accessing and working with what is described. Incompatibility between a product and your specific setup is not a valid basis for requesting a refund. If you have any doubt about compatibility before purchasing, contact us first. That conversation is simple before payment is made and fundamentally different after access has been granted.


Your Responsibility to Download and Store Your Files

Once your purchased content is accessible, downloading it and storing it securely is entirely your responsibility. Save all purchased files to a location you control and keep at least one backup copy in a separate location such as personal cloud storage or an external drive. For course-based products, save any notes, progress records, or supplementary downloadable materials as they become available. Continued access through ScaryBookClub’s platform or original delivery links is not guaranteed indefinitely. Platform updates or infrastructure changes may affect long-term link availability. ScaryBookClub bears no responsibility for content that becomes inaccessible as a result of a failure to save and store purchased materials properly after access is granted.


How You May and May Not Use Your Purchase

Every purchase on this website grants you a personal, non-transferable license to use the purchased product for your own creative, educational, or community practice. That license belongs to you alone and cannot be shared, transferred, or extended to any other individual or organization.

The following are strictly prohibited:

  • Sharing any purchased file, course, archive, or toolkit with any other person, whether freely or in exchange for any form of compensation
  • Uploading any product to a shared drive, public platform, community forum, or any location accessible to individuals who did not personally purchase it on this website
  • Reproducing, repackaging, or restructuring the contents of any product to create a competing course, toolkit, archive, or creative resource for commercial purposes
  • Presenting any portion of a purchased product as original work independently authored by yourself in any published, commercial, or community context

Any confirmed violation may result in the immediate and permanent revocation of access to all products associated with your account, and ScaryBookClub reserves the right to take further action to protect its intellectual property where misuse is identified.


Chargebacks Filed Without Prior Contact

Going directly to your bank or payment provider to initiate a chargeback without first contacting ScaryBookClub and giving us a fair opportunity to respond is a breach of the agreement you entered into at the time of purchase. Direct contact with our team is the required first step for any transaction concern.

If a chargeback is filed, ScaryBookClub will respond to the payment processor with all available evidence that the transaction was completed and fulfilled in accordance with the terms you agreed to, including transaction records, delivery confirmation, access logs, and a copy of this policy as it existed at the time of your purchase. Accounts associated with chargebacks found to lack a legitimate technical basis may be permanently restricted from making future purchases on this website.


When These Terms May Change

These terms may be updated at any time without advance notice, at the sole discretion of ScaryBookClub. Any revised version takes effect immediately upon publication and applies to all purchases made from that point forward. Purchases completed before any revision remain subject to the version of this policy that was active at the time of that specific transaction. Reviewing this page periodically is the most reliable way to stay informed about the terms currently governing your purchases and your access to content on this website.

Scroll to Top